BtoB

In the business gift field, Goodies Pub is a recognized leader for helping companies develop their reputation through the online ordering of personalized objects or textiles. To thank customers, employees or partners, the company has a large choice of gifts: mugs bambou personnalises, bouteilles Eco, stylos publicitaires en bois ou en m├ętal, portes cle publicitaires etc.

Before the implementation of the Fintecture solution, Goodies Pub only offered bank card payment on its e-commerce site. For its business customers who wanted to pay by bank transfer, the company had to deal with a complex process by telephone or email: giving the IBAN to the customer, identifying it, checking that the funds had been received, linking it to an order… It was time-consuming and exposed the company to the risk of errors.

Now, the company offers a 2-in-1 payment solution including immediate transfer or smart transfer to its business customers. They can also track their payments on the Fintecture space, like a parcel tracking, which significantly improves their customer experience. In addition, the Fintecture hub automates all transfers flows: detecting receipt of funds, automated reconciliation, elimination of the risk of error for internal teams, freeing them up to focus on higher value-added tasks.