BtoB
In the business gift field, Goodies Pub is a recognized leader for helping companies develop their reputation through the online ordering of personalized objects or textiles. To thank customers, employees or partners, the company has a large choice of gifts: mugs bambou personnalises, bouteilles Eco, stylos publicitaires en bois ou en métal, portes cle publicitaires etc.
Before the implementation of the Fintecture solution, Goodies Pub only offered bank card payment on its e-commerce site. For its business customers who wanted to pay by bank transfer, the company had to deal with a complex process by telephone or email: giving the IBAN to the customer, identifying it, checking that the funds had been received, linking it to an order… It was time-consuming and exposed the company to the risk of errors.
Now, the company offers a 2-in-1 payment solution including immediate transfer or smart transfer to its business customers. They can also track their payments on the Fintecture space, like a parcel tracking, which significantly improves their customer experience. In addition, the Fintecture hub automates all transfers flows: detecting receipt of funds, automated reconciliation, elimination of the risk of error for internal teams, freeing them up to focus on higher value-added tasks.